RETURN POLICY
Customer Satisfaction Guaranteed - Hassle-Free Returns and Refunds
At Abba's Closet, we are committed to providing you with a seamless and satisfying shopping experience. If, for any reason, you are not 100% satisfied with your purchase, we offer a straightforward return and refund policy to ensure your peace of mind.
Should you wish to return an item, simply follow our easy process. You can return the product and choose between receiving a refund or exchanging it for another item. Please note that the cost of return shipping, as well as any applicable restocking fees, will be deducted from your refund amount.
We understand that circumstances may change, so we provide a generous window for returns. You have up to 14 days from the date of receipt to initiate a return. To be eligible for a refund or exchange, the product must be unused, in its original condition, and returned with the original packaging intact.
To initiate a return, please contact our customer service team at inabbascloset@gmail.com. Our dedicated professionals will respond promptly and provide you with a return label via email within 48 hours. We strive to make the return process as smooth as possible for your convenience.
Once we receive the returned item and it meets our standard requirements, we will issue a refund in the original form of payment. We value your satisfaction and aim to process refunds in a timely manner, ensuring a seamless resolution to your return.
At Abba's Closet, we stand behind the quality and authenticity of our products. We want you to be completely satisfied with your purchase, and our dedicated customer service team is here to assist you every step of the way. Shop with confidence, knowing that your satisfaction is our top priority.
Experience our commitment to exceptional customer service and hassle-free returns. Shop confidently at Abba's Closet today!
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SHIPPING POLICY
Please allow 7 to 10 business days for processing + shipping.
Shipping Disclaimer: Protecting Your Shipment
At Abba's Closet, we strive to ensure that your orders are securely packaged and promptly delivered. However, once the shipment leaves our facilities, we cannot assume responsibility for any damage, loss, or theft that may occur during transit. It is important to understand and acknowledge the following terms regarding shipping and address verification:
Address Accuracy: We kindly request that you double-check and verify the accuracy of your shipping address during the checkout process. It is crucial to provide the correct address to ensure a successful delivery. We cannot be held accountable for any mishaps caused by an incorrect or incomplete address.
Damage, Loss, or Theft: In the unfortunate event that your item(s) are damaged, lost, or stolen after shipping, we recommend taking appropriate action. Please initiate a claim by contacting your local postal service company, providing them with your tracking number and personal information. They will guide you through the necessary steps to resolve the issue.
While we understand the frustration that may arise from such circumstances, we are unable to directly intervene or assume responsibility for incidents beyond our control once the package is in the hands of the shipping carrier.
At Abba's Closet, we prioritize customer satisfaction and are committed to assisting you throughout your shopping experience. We encourage you to reach out to our dedicated customer service team should you have any questions or concerns regarding your shipment. We are here to provide guidance and support to ensure your satisfaction.
Thank you for understanding our shipping policy. We appreciate your cooperation in maintaining accurate addresses and taking appropriate steps in case of any shipment-related issues. Shop with confidence at Abba's Closet, knowing that we are committed to delivering a seamless shopping experience.